Returns and Refunds

Your rights under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Asking about a return or refund

To ask about a return, a refund or a problem with a product, contact Allcare Warehouse on 1300 767 777 or at [email protected] with your order details. You can read more about consumer guarantees on the ACCC website.