NDIS equipment supplier in Sydney
Allcare Warehouse is an NDIS equipment supplier in Sydney, supplying assistive technology and consumables to participants of the National Disability Insurance Scheme (NDIS), their families and carers. Our main showroom is in Liverpool, our second location is in Croydon Park, and we deliver and cater Sydney wide, with freight delivery available within NSW.
An NDIS registered provider in Sydney
Registration matters most when your funding is NDIA-managed, because the NDIS says you must use a registered provider for NDIA-managed funding. Self-managed and plan-managed participants can usually choose registered or unregistered providers. Allcare can supply you however your plan is managed, whether it is self-managed, plan-managed or NDIA-managed.
How your plan type affects ordering
- NDIA-managed: the National Disability Insurance Agency (NDIA) pays providers and keeps records, and providers make a claim against your plan in the provider portal.
- Plan-managed: a plan manager keeps records and pays providers from your plan through the NDIS portals. You still choose providers and authorise claims.
- Self-managed: you, your plan nominee or child representative manage the funding, pay providers and keep invoices and receipts.
NDIS assistive technology
Assistive technology is equipment that helps you do things more easily or safely. The NDIS groups it by cost and risk: low cost is under $1,500, mid cost is $1,500 to $15,000, and high cost is more than $15,000. Higher-risk items, such as wheelchairs and beds, need advice from an assistive technology advisor or assessor, and the NDIA needs price, evidence and assessments before approving them. Our funding guide covers what you can claim, and we explain home modifications versus equipment separately. Our assistive technology ranges include:
- Mobility aids and patient handling equipment
- Bathroom and toilet aids
- Beds, bedroom aids and pressure care
- Medical and diagnostic devices
- Supports and braces, plus therapy and sensory products
NDIS consumables
The core supports budget can include a Consumables category for everyday items, such as continence products, and for low-cost assistive technology like non-slip bathmats or small devices that help with dressing, eating, drinking or cleaning. Look through our continence aids, daily living aids, personal care and nutrition and feeding ranges for these items.
Ordering steps
- Check your plan, including which budget the item sits in and how it is managed.
- For higher-risk or more expensive items, get advice from your assistive technology advisor or health professional first.
- Complete our NDIS service agreement with the participant's details, NDIS number, plan dates, plan type and a copy of the plan.
- Call 1300 767 777 or visit the Liverpool showroom to choose products and confirm price and availability.
- Arrange delivery or pick-up with the team.
Our guide to buying with NDIS funding walks through these steps in more detail, and how ordering works covers phone and showroom orders.
NDIS guides
Our guides explain how NDIS funding works for common types of equipment:
- NDIS assistive technology funding guide
- What is the NDIS?
- Do you need an OT assessment for NDIS equipment?
- Continence aids and the NDIS
- Electric vs manual wheelchair for NDIS participants
- Walking frame vs rollator
- Daily living aids and the NDIS
- Sensory products for adults with disability
- Shower chair buying guide
- Oxygen concentrators and the NDIS
- Home modifications vs assistive equipment
- Choosing assistive technology
Frequently asked questions
Do I need a service agreement to buy from an NDIS provider?
The NDIS does not require a written service agreement in most cases, but it recommends one every time you start with a new provider. It sets out the supports, costs, how the provider is paid and how changes are handled. We ask new participants to complete our service agreement form, so the supports and costs are agreed in writing.
Can I change how my NDIS plan is managed?
Yes. The NDIS says you can ask to change how your funding is managed at any time, and you can self-manage part of your plan while the rest is plan-managed or NDIA-managed. To request a change, contact the NDIS.
Does Allcare decide what my NDIS plan will fund?
No. The NDIA decides what is reasonable and necessary, and your plan sets the budgets you can use. As your NDIS equipment supplier, Allcare can tell you what we stock and help you compare products, but we cannot approve funding or confirm an item will be covered.
